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thedude47 · 24 December 2009, 05:19 PM

I just bought a pre owned 1994 two toned datejust 3 days ago.I noticed a tiny scuff on the crystal near the crown yesterday and it burns my soul because i just bought this classic watch.I took it into torneau to get the crystal replaced and was wondering if anyone on this sight has used there service dept before?,and how much do you think it will cost?

kyle L · 25 December 2009, 03:31 AM

Quote:

Originally Posted by thedude47

I just bought a pre owned 1994 two toned datejust 3 days ago.I noticed a tiny scuff on the crystal near the crown yesterday and it burns my soul because i just bought this classic watch.I took it into torneau to get the crystal replaced and was wondering if anyone on this sight has used there service dept before?,and how much do you think it will cost?

I have heard many bad things about Tourneau, many of them complaints. Maybe it was just a bad watchmaker, but a while back my father took his Cartier to get the battery changed. They charged him $100, and they made scratches all over his caseback and they put back the gasket wrong. You might get more scratches coming out of service than going in.

SLS · 25 December 2009, 05:21 AM

Quote:

Originally Posted by kyle L

I have heard many bad things about Tourneau, many of them complaints. Maybe it was just a bad watchmaker, but a while back my father took his Cartier to get the battery changed. They charged him $100, and they made scratches all over his caseback and they put back the gasket wrong. You might get more scratches coming out of service than going in.

X2, there are better options in NY, such as the Rolex Service Center in NY. They may require a service as well, but at least you know it is in the right hands.
Scott

mikelprz · 30 January 2010, 04:24 PM

Bad service and watch tech's seem to always improperly adjust or service the watch.
I had 2 poor experiences with them, and will no longer deal with them. Better to find another place to service your watch.

Speed · 31 January 2010, 12:56 PM

Go to "Turdneau" to browse...that's it.

Renoir · 31 January 2010, 12:57 PM

Quote:

Originally Posted by sls

x2, there are better options in ny, such as the rolex service center in ny. They may require a service as well, but at least you know it is in the right hands.
Scott

+1

Lamone · 7 February 2010, 12:55 PM

Tourneau, god forbid!
Try these guys, http://www.watchrepairny.com/compone...,12/Itemid,51/ they're great.

sakuraba · 7 February 2010, 01:53 PM

You're already in NY, why not just go to the RSC in NY?

MikeyTX · 8 February 2010, 01:54 AM

Another one post Charlie.

mikelprz · 8 February 2010, 04:14 PM

Poor service.

Don't let them mess with your watch.
They will screw it up.

thedude47 · 12 February 2010, 02:50 PM

I just got my Dj back today and i must say Torneau serviced my watch very well,Its well shined and the movement and everything is up to par.It cost me 850$ for all the repairs but it was worth it.

ParisDakarBmw · 12 February 2010, 02:55 PM

Torneau is expensive Also!

MikeyTX · 13 February 2010, 12:00 AM

Quote:

Originally Posted by thedude47

I just got my Dj back today and i must say Torneau serviced my watch very well,Its well shined and the movement and everything is up to par.It cost me 850$ for all the repairs but it was worth it.

You are one of the few that has been happy with their work.

24 December 2009, 05:19 PM	#1
thedude47 "TRF" Member Join Date: Dec 2009 Location: nyc Watch: 94 datejust Posts: 2	anyone here use tourneau for repairs? I just bought a pre owned 1994 two toned datejust 3 days ago.I noticed a tiny scuff on the crystal near the crown yesterday and it burns my soul because i just bought this classic watch.I took it into torneau to get the crystal replaced and was wondering if anyone on this sight has used there service dept before?,and how much do you think it will cost?

8 February 2010, 01:54 AM	#9
MikeyTX "TRF" Member Join Date: Dec 2009 Real Name: Michael Location: Skunk Hollow, TX Watch: Rolex 116613LN Sub Posts: 2,198	And the O/P is where ? Another one post Charlie. __________________ JJ ........... Still missing you bro. May you enjoy the eternal peace the almighty has blessed you with.

30 January 2010, 04:24 PM	#4
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	Bad service and watch tech's seem to always improperly adjust or service the watch. I had 2 poor experiences with them, and will no longer deal with them. Better to find another place to service your watch.

31 January 2010, 12:56 PM	#5
Speed "TRF" Member Join Date: Aug 2009 Location: USA Posts: 19,695	Go to "Turdneau" to browse...that's it.

7 February 2010, 12:55 PM	#7
Lamone Banned Join Date: Nov 2007 Location: NYC Watch: ya mawt! Posts: 3,448	Tourneau, god forbid! Try these guys, http://www.watchrepairny.com/compone...,12/Itemid,51/ they're great.

7 February 2010, 01:53 PM	#8
sakuraba "TRF" Member Join Date: May 2009 Real Name: Jib Location: SJ, California Watch: sun dial Posts: 8,189	You're already in NY, why not just go to the RSC in NY?

8 February 2010, 04:14 PM	#10
mikelprz Banned Join Date: Dec 2009 Location: USA Watch: Rolex Batman Posts: 452	Poor service. Don't let them mess with your watch. They will screw it up.

12 February 2010, 02:50 PM	#11
thedude47 "TRF" Member Join Date: Dec 2009 Location: nyc Watch: 94 datejust Posts: 2	I just got my Dj back today and i must say Torneau serviced my watch very well,Its well shined and the movement and everything is up to par.It cost me 850$ for all the repairs but it was worth it.

12 February 2010, 02:55 PM	#12
ParisDakarBmw Banned Join Date: Dec 2009 Real Name: Paul Location: New Haven, CT Watch: 116610 Sub-C Posts: 6,552	Torneau is expensive Also!

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