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Old 1 December 2009, 03:48 AM   #1
AWS
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Buying Through AD or TRF Member

As a new member to this forum I am trying to understand if there is any difference to buying from my AD or through one of the members on TRF. In buying a new watch through my AD the serial number is registered and given to Rolex for their records. If I ever need service done or it has to be sent back to Rolex for some reason there is no problem. Is that the same if I buy from one of those advertising on this forum that provide a registration in my name? Is there a potential problem if I ever need to send the watch in for service or replacement parts?

Thanks for the help!
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Old 1 December 2009, 05:03 AM   #2
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The main difference is you will get a far better price from one of our TRF members.And as for the warrany not many Rolex watches ever need anything done in the warranty period.And after that warranty period Rolex will quite happily take your money for service or parts if ever needed no matter where you bought the watch.
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Old 1 December 2009, 05:10 AM   #3
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If I hadn't been the same owner of my watch as when it was serviced in 1995, I don't think they would have serviced me this time in NYC. They gave me the third degree and asked me a bunch of questions about its history. They said that because I had established prior service for that particular watch that it was further considered for service this time. It wasn't the only thing they considered, but without it, I don't think they would have given me service this last time.
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Old 1 December 2009, 05:24 AM   #4
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I love the piece of mind purchasing a watch with a warranty "Just in case".
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Old 1 December 2009, 05:47 AM   #5
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Agree you'll get a much better deal here (new or used) then in any AD.
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Old 1 December 2009, 05:51 AM   #6
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Quote:
Originally Posted by DadsWatch72 View Post
If I hadn't been the same owner of my watch as when it was serviced in 1995, I don't think they would have serviced me this time in NYC. They gave me the third degree and asked me a bunch of questions about its history. They said that because I had established prior service for that particular watch that it was further considered for service this time. It wasn't the only thing they considered, but without it, I don't think they would have given me service this last time.
Thats interesting. I bought my new Sub ND from an AD but Im looking at getting a DJII from a grey. Wonder if others have had a similar exp to yours?
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Old 1 December 2009, 06:00 AM   #7
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Thats interesting. I bought my new Sub ND from an AD but Im looking at getting a DJII from a grey. Wonder if others have had a similar exp to yours?
I don't know, but mine is the notorious Double Red Sea Dweller and the dial isn't in stock any longer so that played a role in their decision. Its also a very forged model so that played a role too. I imagine that for most modern models it's not a problem and they don't give the third degree, and thats IF you know that the watch is real. And the only other issue I can think of is that it might be stolen and when you send it in they not only keep it but they contact the police.
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Old 1 December 2009, 06:05 AM   #8
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Thanks, that gives me some relief. Alot buy from non AD's and you dont hear of to many problems from Rolex in regards to service, I was just wondering if they changed their policy.
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Old 1 December 2009, 06:23 AM   #9
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I don't see why they would care (Rolex) if someone else owned the watch. They are still getting money for the service. They do realize that you bought a used Rolex and you didn't buy a new one because you decided to buy a used one. They are in the watch business and want to sell new watches, however, they should just be glad that their watches are commodities and they will still make money when they are serviced (IMO).
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Old 1 December 2009, 06:28 AM   #10
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I think its better on TRF...
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Old 1 December 2009, 06:34 AM   #11
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I think its better on TRF...
I think its a trade off. Its both better and worse depending on which way you decide. More peace of mind from an AD, but cheaper from TRF or "gray dealers". If you can have both peace of mind and cheaper, thats great. I still think Rolex "snubs their nose" a little if you buy used.
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Old 1 December 2009, 06:35 AM   #12
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Quote:
Originally Posted by AWSIN View Post
As a new member to this forum I am trying to understand if there is any difference to buying from my AD or through one of the members on TRF. In buying a new watch through my AD the serial number is registered and given to Rolex for their records. If I ever need service done or it has to be sent back to Rolex for some reason there is no problem. Is that the same if I buy from one of those advertising on this forum that provide a registration in my name? Is there a potential problem if I ever need to send the watch in for service or replacement parts?

Thanks for the help!
Rolex will have no record of your name with a serial no.
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Old 1 December 2009, 06:44 AM   #13
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If you have a relationship with an AD you might be able to get close to what the TRF guys are selling a watch for depending on the model. My watch from the AD was only $50 higher out the door than a quoted price from TRF sellers.
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Old 1 December 2009, 07:21 AM   #14
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I have been debating the same for some time. Have choosen to go the AD route because I have a great relationship with my AD and its payed off in the past in regards to service and extra's. I know that a time will come that I will need to have this watch serviced, adusted, polished etc..and that I will be treated like a king as always.
To me its worth the extra cash..The grey market prices are not that much cheaper anyhow. If I were going to buy used then I would go grey...
Too bad most of the sellers here are in the states. I would not order a watch from the states because of the customs issues in getting it here to holland. Otherwise I would have already owned atleast one DJ already..
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Old 1 December 2009, 07:25 AM   #15
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Quote:
Originally Posted by AWSIN View Post
In buying a new watch through my AD the serial number is registered and given to Rolex for their records.
Not True.

The Serial is registered when it is shipped from Rolex USA to the AD. Who it goes to when it is sold Rolex USA does not have any records.

Your AD may keep a record to cover themselves if ever needed..

Regards
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Old 1 December 2009, 07:34 AM   #16
Kemper Boyd
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Got my BNIB 16610 from a TRF seller with my name on warranty card, all the trimmings at a significant discount, which probably would have taken me at least 2-3 weeks of negotiation and carbon emissions back and forth between my local AD and another AD or two...

Just check the ads in the classifieds for what you get...most are self explanatory...
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Old 1 December 2009, 07:36 AM   #17
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Quote:
Originally Posted by DAVIDSW View Post
Not True.

The Serial is registered when it is shipped from Rolex USA to the AD. Who it goes to when it is sold Rolex USA does not have any records.

Your AD may keep a recored to cover themselves if ever needed..

Regards
DavidSW

Mickey speaks the truth
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Old 1 December 2009, 08:19 AM   #18
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Quote:
Originally Posted by petesjag View Post
...The grey market prices are not that much cheaper anyhow.
Well that depends on one's definition of not much cheaper. With the exception of a SS Daytona, you can expect typical discount of 10% (up to 20%) from an AD. From a grey dealer typical discount of 25% (up to 30%). For me that's quite a difference.


Quote:
Originally Posted by DAVIDSW View Post
Not True.

The Serial is registered when it is shipped from Rolex USA to the AD. Who it goes to when it is sold Rolex USA does not have any records.

Your AD may keep a record to cover themselves if ever needed..

Regards
DavidSW
Yup, I even tried calling Rolex and asked if they can put my name in their database and they said they don't do that. They told me my warranty card is my proof of ownership.
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Old 1 December 2009, 08:26 AM   #19
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I would happily buy all my watches from TRF but the Import tax into the UK from America is crippling; so much so, that it simply isnt worth it unless the deal is very, very good indeed.

Even then there is the risk of UK Customs charging the Tax on the current UK value of the watch in GBP and not the value paid for the watch from the seller.

IMHO, in answer to your question, Yes - go with TRF everytime providing the Tax isnt going to be a hurdle.
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Old 1 December 2009, 09:17 AM   #20
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It depends whether you like going to a high end jewellers, tying on different watches building a rapport being treated to make you feel a little special, being giving a drink having the watch fitted and leaving with peace of mind that the watch is 100% as should be, and if there is a problem (which there seems to be a few with the newer Rolex, like clasps breaking dials miss-printed just a couple of recent problems) being able to pop back easily or sitting at home on the computer and then waiting for the post?
Some prefer the latter scenario and some prefer the former.
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Old 1 December 2009, 09:25 AM   #21
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TRF will give you a good discount on the watch.. but most of the times no warranty.. an AD will give you peace of mind with the 2 year warranty or in-house warranty sometimes for older watches. You just have to balance which one is more important to you...
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Old 1 December 2009, 09:32 AM   #22
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I will definitely buy my next watch here on TRF!!
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Old 1 December 2009, 10:20 AM   #23
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If I'm ever in the position to buy a BNIB Rolex again, it will be from a seller here on TRF. The seller(mickey) may or may not have already posted in this thread.

My local AD will give me 20% off on any SS Sports model except a Daytona all day long and a bit more on TT and all gold.

Add 8.75% tax and you might as well say it's an 11% discount Plus, I realized how uninformed their 'Rolex Expert' is.

Another AD that is close by will give me 15% off and ship the watch out of state.

TRF sellers are better than that IMO
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Old 1 December 2009, 12:32 PM   #24
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I know this is not the original question of the thread, but I'd like to throw this out there: What about eBay? I know, I know, all the fakes and scams, but if you found a real one at a good price, plus Bing's 10% off, no tax, and you are double protected through PayPal and Visa/Mastercard for fraud? I would CHOOSE to buy through TRF for my first, but there isn't always a black-face Milgauss listed..like this one, still with the bag from the AD!

http://cgi.ebay.com/ROLEX-MILGAUSS-B...item1c0e45cd15
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Old 1 December 2009, 03:40 PM   #25
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trf ftw
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Old 2 December 2009, 01:52 PM   #26
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So...... TRF=no warranty? But I've seen them say you get the card without the name.

I'm confused.
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Old 2 December 2009, 03:35 PM   #27
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So...... TRF=no warranty? But I've seen them say you get the card without the name.

I'm confused.
depends on the TRF ad... most of the solid reliable sellers spell it out...for example, check out some BNIB DavidSW items...
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