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smeowly · 6 May 2016, 05:46 PM

alas my ROO is giving me a problem yet again. i have sent it in previously on about 4 occasions and was even given a replacement. it has previously been stopping and the excuse is always that the oils have dried up inside.

now the problem is at precisely 11.15pm every night, the minute and hour hands will stop. the second hand continues moving and it is fully wound and placed in a winder.

anyone have a similar problem in the past?

lapince · 8 May 2016, 06:39 AM

4 occasions??? And now this? I think you hold a TRF AP record here, never had this but it sucks, at the same time my ceramic diver went to Le Brassus to be analyzed to see if the case didn't crack, very strange since there was not a single shock, so don't know which is worse, except if it is cracked and they will see that there was no shock I expect they will replace the case, if not it is just chipped, but seems more like a crack to me. Good luck

kilyung · 8 May 2016, 08:06 AM

Sounds like a lemon. If trade it in

s14roller · 8 May 2016, 08:33 AM

Strange, never an issue with any of the ROOs...then again, I also dont keep them on winders...

PJ S · 8 May 2016, 08:53 AM

Exchange for another one or a different brand instead.
It's not that complicated to resolve.

Patton250 · 8 May 2016, 09:02 AM

Quote:

Originally Posted by s14roller

Strange, never an issue with any of the ROOs...then again, I also dont keep them on winders...

That must be it.

eal15 · 8 May 2016, 09:34 AM

So sorry, and this is your replacement piece.

Thanks,
Everett
AP 15710 Diver
Sent from my iPhone

smeowly · 8 May 2016, 10:37 AM

Quote:

Originally Posted by eal15

So sorry, and this is your replacement piece.

Thanks,
Everett
AP 15710 Diver
Sent from my iPhone

yup. sucks

conkers · 8 May 2016, 10:58 AM

That is terrible. Assuming it has been back to an official AP service centre four times I would be escalating that to senior management.

eonflux · 8 May 2016, 11:23 AM

Quote:

Originally Posted by smeowly

yup. sucks

Bummer
2 lemons is really bad luck

Hope this is resolved properly

benlee · 8 May 2016, 11:39 AM

Sorry for your troubles. It would have annoyed me till no end if it had happened to me. I suggest you try to escalate the matter to their department head of servicing at APSC to draw attention to your problem. 4 times is no excuse including a replacement piece.

srvrf · 8 May 2016, 11:56 AM

Wow that's horrible luck. Given that time of day, there must be something associated with the date changing mechanism I'd think. Hopefully you get a replacement soon.

s14roller · 9 May 2016, 07:57 AM

4 repairs and even a replacement having the same issue, either OP has very bad luck or there's an external factor we don't know about.

Chadridv · 9 May 2016, 08:27 AM

Sorry to hear! I just sent my ROO in for different reasons but I was told they replaced the Chronograph Module, cause it was "faulty and that was the reason the movement was stopping". So here's the thing, my movement never stopped, that wasn't my issue (at least my known issue). Maybe that needs to be replaced on your watch too. Sounds like it IS your issue.

HL65 · 9 May 2016, 08:44 AM

Quote:

Originally Posted by kilyung

Sounds like a lemon. If trade it in

X2

smeowly · 9 May 2016, 12:34 PM

could it really be the winder that's causing issues?

Patton250 · 9 May 2016, 12:40 PM

Quote:

Originally Posted by smeowly

could it really be the winder that's causing issues?

I doubt it. I was only being a smart a$$. I thought what the other guy said was funny. The watchmakers at the APSC told me to use a watch winder.

GB-man · 9 May 2016, 12:48 PM

That's insane. This is your second watch exhibiting the same behavior? Return it and move on.

Zymol · 9 May 2016, 04:51 PM

Quote:

Originally Posted by s14roller

Strange, never an issue with any of the ROOs...then again, I also dont keep them on winders...

agreed especially if it isnt those proper range like orbita etc.
My friend ever bought one of those sub $200 winders and put his AP and patek on it.

within 2 days, all the timings across the watches were messed up. after 2-3 trips to the service centre he observed that the timings were normal when they were off the winder ....

s14roller · 10 May 2016, 05:24 AM

Quote:

Originally Posted by Patton250

I doubt it. I was only being a smart a$$. I thought what the other guy said was funny. The watchmakers at the APSC told me to use a watch winder.

Quote:

Originally Posted by Zymol

agreed especially if it isnt those proper range like orbita etc.
My friend ever bought one of those sub $200 winders and put his AP and patek on it.

within 2 days, all the timings across the watches were messed up. after 2-3 trips to the service centre he observed that the timings were normal when they were off the winder ....

There was a reason I said it... ;-)

It's not the first time I have heard a watch get messed up/over-wound from cheap winders...

Like I said, 4 repairs and even happening on a replacement watch seems to suggest an external factor, and outside of observing the OP's daily activities with his watch, I can only use the facts he's given.

Patton250 · 10 May 2016, 06:06 AM

Quote:

Originally Posted by s14roller

there was a reason i said it... ;-)

it's not the first time i have heard a watch get messed up/over-wound from cheap winders...

like i said, 4 repairs and even happening on a replacement watch seems to suggest an external factor, and outside of observing the op's daily activities with his watch, i can only use the facts he's given.

How do you EVER over wind a watch?

smeowly · 10 May 2016, 01:28 PM

Quote:

Originally Posted by Patton250

How do you EVER over wind a watch?

my rolex and tag heuer use the same winder and have never ever given me a problem

speedfighter · 10 May 2016, 05:29 PM

You actually can't over wind because a clutch disengages internally meaning 'power' is cut off from movement.

Smeowly don't put up with this crap-go higher up and demand something be done and done right. For such an esteemed brand and the amount paid for their timepieces this is bordering on the ridiculous.

PJ S · 10 May 2016, 07:00 PM

^
There is no clutch involved with the winding mechsnism or mainspring — all that happens is that the spring slips within the barrel.

Patton250 · 10 May 2016, 07:55 PM

Quote:

Originally Posted by smeowly

my rolex and tag heuer use the same winder and have never ever given me a problem

It's the watch my friend not the winder. I know there are really cheap winders that can magnetize a watch but not over wind it. If that could happen then a really active person could wear it to long and over wind it that way as well. I'm really sorry this happened to you. I'll bet you that AP makes it right in the end though. There is no way they want people like me who are about to buy a ROO reading this thread and being filled with doubt about their brand.

6 May 2016, 05:46 PM	#1
smeowly "TRF" Member Join Date: May 2013 Location: singapore Posts: 331	11.15pm - trouble alas my ROO is giving me a problem yet again. i have sent it in previously on about 4 occasions and was even given a replacement. it has previously been stopping and the excuse is always that the oils have dried up inside. now the problem is at precisely 11.15pm every night, the minute and hour hands will stop. the second hand continues moving and it is fully wound and placed in a winder. anyone have a similar problem in the past?

8 May 2016, 06:39 AM	#2
lapince "TRF" Member Join Date: Jun 2013 Location: Mars Watch: 5712 Posts: 11,509	4 occasions??? And now this? I think you hold a TRF AP record here, never had this but it sucks, at the same time my ceramic diver went to Le Brassus to be analyzed to see if the case didn't crack, very strange since there was not a single shock, so don't know which is worse, except if it is cracked and they will see that there was no shock I expect they will replace the case, if not it is just chipped, but seems more like a crack to me. Good luck

8 May 2016, 08:06 AM	#3
kilyung 2024 Pledge Member Join Date: Jul 2009 Location: Cave Watch: Sundial Posts: 33,873	Sounds like a lemon. If trade it in

8 May 2016, 08:33 AM	#4
s14roller "TRF" Member Join Date: Jul 2011 Location: US Posts: 3,246	Strange, never an issue with any of the ROOs...then again, I also dont keep them on winders...

8 May 2016, 08:53 AM	#5
PJ S Banned Join Date: Mar 2014 Location: UK Posts: 3,990	Exchange for another one or a different brand instead. It's not that complicated to resolve.

8 May 2016, 09:34 AM	#7
eal15 "TRF" Member Join Date: Jun 2015 Real Name: Everett Location: GTA, Canada Watch: Audemars Piguet 15 Posts: 789	So sorry, and this is your replacement piece. Thanks, Everett AP 15710 Diver Sent from my iPhone

8 May 2016, 10:58 AM	#9
conkers "TRF" Member Join Date: Feb 2013 Real Name: Roger Location: Hong Kong Watch: Too many! Posts: 6,009	That is terrible. Assuming it has been back to an official AP service centre four times I would be escalating that to senior management.

8 May 2016, 11:39 AM	#11
benlee "TRF" Member Join Date: Dec 2012 Real Name: Ben Location: SIN & JKT Watch: Rolex, AP, PP Posts: 9,873	Sorry for your troubles. It would have annoyed me till no end if it had happened to me. I suggest you try to escalate the matter to their department head of servicing at APSC to draw attention to your problem. 4 times is no excuse including a replacement piece.

8 May 2016, 11:56 AM	#12
srvrf 2024 Pledge Member Join Date: Dec 2013 Real Name: Steve Location: Indiana Watch: PP/AP/VC Posts: 2,095	Wow that's horrible luck. Given that time of day, there must be something associated with the date changing mechanism I'd think. Hopefully you get a replacement soon.

9 May 2016, 07:57 AM	#13
s14roller "TRF" Member Join Date: Jul 2011 Location: US Posts: 3,246	4 repairs and even a replacement having the same issue, either OP has very bad luck or there's an external factor we don't know about.

9 May 2016, 08:27 AM	#14
Chadridv 2024 Pledge Member Join Date: Oct 2014 Real Name: Chadri Location: LI, NY Watch: 116610LV Posts: 11,351	Sorry to hear! I just sent my ROO in for different reasons but I was told they replaced the Chronograph Module, cause it was "faulty and that was the reason the movement was stopping". So here's the thing, my movement never stopped, that wasn't my issue (at least my known issue). Maybe that needs to be replaced on your watch too. Sounds like it IS your issue.

9 May 2016, 12:34 PM	#16
smeowly "TRF" Member Join Date: May 2013 Location: singapore Posts: 331	could it really be the winder that's causing issues?

9 May 2016, 12:48 PM	#18
GB-man 2024 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 36,926	That's insane. This is your second watch exhibiting the same behavior? Return it and move on.

10 May 2016, 05:29 PM	#23
speedfighter "TRF" Member Join Date: Apr 2009 Location: Toronto Posts: 198	You actually can't over wind because a clutch disengages internally meaning 'power' is cut off from movement. Smeowly don't put up with this crap-go higher up and demand something be done and done right. For such an esteemed brand and the amount paid for their timepieces this is bordering on the ridiculous.

10 May 2016, 07:00 PM	#24
PJ S Banned Join Date: Mar 2014 Location: UK Posts: 3,990	^ There is no clutch involved with the winding mechsnism or mainspring — all that happens is that the spring slips within the barrel.

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