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valentine · 5 September 2008, 10:29 AM

way to go, Terry, SO glad to hear this went the way it should have, and it gives me back a tad bit of faith in Rolex's after-sales support! congrats Terry! god bless!
-val

smh223 · 5 September 2008, 11:08 AM

NICE!!! cannot wait to see the photos

springer · 5 September 2008, 11:21 AM

Good for you Terry. Congrrats.

John

marshallr47 · 5 September 2008, 11:36 AM

Terry that is wonderful news. Congrats and remember we are behind you all the way.

busa180 · 5 September 2008, 11:39 AM

That is good news

.Congrats.
Obviously they will issue new papers for the watch with the case having a service replacement case???
Any idea how that works.

ttannert · 5 September 2008, 11:53 AM

Congrats!

rblack77 · 5 September 2008, 12:27 PM

Congrats Terry. Good to see that your persistence paid off.

gmtobsessed · 5 September 2008, 12:38 PM

I'm happy for you Terry!
This whole incident come to a happy ending

JF23 · 5 September 2008, 01:53 PM

Way to stick to your

!!!!

rob · 5 September 2008, 02:04 PM

hat's off to you, nicely done! You are a class act!

buz-lh · 5 September 2008, 02:18 PM

Glad it's working out well for you. Good fight.

Z-Sub · 5 September 2008, 02:58 PM

Terrinated

Marrk · 5 September 2008, 03:12 PM

This is great news! I'm very happy for you, Terry!

Lol-x · 5 September 2008, 05:13 PM

Good going Terry, I'll drink to that

jasonbellevue · 5 September 2008, 05:21 PM

Well done Terry, i'm happy for you my friend.

JJ Irani · 5 September 2008, 06:03 PM

Good things happen to good guys, Terry.....and, in my books, you're one helluva guy!!!

I can never forget the immense support and hope you've given me during my hard times!!

Cheers - JJ

ashu2289 · 5 September 2008, 06:31 PM

I am really happy for you Terry!!!!!

2careless · 5 September 2008, 06:42 PM

Terry that's a good result. Maybe you should send an invoice to that jeweller for the time you spent on getting it fixed.

swatty · 5 September 2008, 07:36 PM

Great news Terry,

Marrk · 6 September 2008, 12:34 AM

I think Terry is making TRF history on a number of levels. I mean, who gets a new case and a new serial number? That's pretty unusual!

improviz · 6 September 2008, 03:16 AM

Nicely done!!

Congratulations!!

Wolfgang427 · 6 September 2008, 03:22 AM

Terry, I'm glad things worked out for you.

However I'm still concerned as to why you as a customer would have to go to the president of a huge corp. to get your problem resolved?

Something's not right at Rolex USA and he should have had that addressed as well, before more customers start to bad-mouth or bail all together on the brand.

TheVTCGuy · 6 September 2008, 03:45 AM

Congrats Terry

I'm glad you stuck with it and FINALLY got the results that are expected. Look forward to the before and after pictures.

P.S. Ex Michigander here, Cranbrook, class of 19- blah de blah... Any chance we know each other? Ever been in Prision?

chicagowatchman · 6 September 2008, 06:05 AM

Quote:

Originally Posted by Marrk

I think Terry is making TRF history on a number of levels. I mean, who gets a new case and a new serial number? That's pretty unusual!

well in the early 90s i had a issue like Terry's and the Rolex Brass in NY gave me a entire new watch...... Not to dappen the parade but they wanted to replace the case only but i continued my quest and said since i gave you a pristine 2 year old watch whole i want it back whole not just parts. But in this case it seems the Terry is happy with the outcome and thats what really matters.

Terry Newton · 6 September 2008, 06:38 AM

The watch was only 7 months old when the AD damaged it. To me the watch is still brand new except the case now. Once the case is replaced the watch will go back to looking brand new. I take amazingly good care of the things I claim holdings upon until I pass them on to the next generation. The other watches I have also look like brand new. Even my Tag Heuer which is 7 years old looks like new except for some bracelet stretch. The case replacement is very acceptable to me.

Terry Newton

Welshwatchman · 6 September 2008, 06:43 AM

I'm so pleased that Rolex responded appropriately to your letter, Terry.

DSJ · 9 September 2008, 03:06 AM

Great news Terry! Hopefully this saga will come to a positive end!

5 September 2008, 11:21 AM	#33
springer 2024 Pledge Member Join Date: Apr 2008 Real Name: jP Location: Texas Watch: GMT-MASTER Posts: 17,242	Good for you Terry. Congrrats. John __________________ Member of NAWCC since 1990. INSTAGRAM USER NAME: SPRINGERJFP Visit my Instagram page to view some of the finest vintage GMTs anywhere - as well as other vintage classics.

5 September 2008, 11:36 AM	#34
marshallr47 "TRF" Member Join Date: Oct 2006 Real Name: Ron Location: Alabama Watch: Daytona,TT Sub,GMT Posts: 4,673	Terry that is wonderful news. Congrats and remember we are behind you all the way. __________________ Ron

5 September 2008, 11:39 AM	#35
busa180 Member Join Date: Dec 2007 Real Name: Jerry Location: NY Watch: Granda's Posts: 312	That is good news.Congrats. Obviously they will issue new papers for the watch with the case having a service replacement case??? Any idea how that works.

5 September 2008, 11:53 AM	#36
ttannert "TRF" Member Join Date: Sep 2007 Real Name: Tim Location: Ohio Watch: SS Black Daytona Posts: 872	Congrats! __________________ The greatest luxury in life is time; treasure every second. __________________ My Collection: SS Rolex M Black Daytona SS Rolex V Black Milgauss GV SS Rolex M Black Milgauss TT Rolex Z White MOP Datejust SS Rolex M Coke GMT II SS Tag Heuer Black Kirium Chronometer

5 September 2008, 02:18 PM	#41
buz-lh "TRF" Member Join Date: Dec 2007 Real Name: Buz Location: Atlanta Watch: Rolex Tudor Pam Posts: 5,108	Glad it's working out well for you. Good fight. __________________ Buz The faster you move, the slower time passes, the longer you live. Peter Diamandis

5 September 2008, 10:29 AM	#31
valentine Banned Join Date: Jul 2008 Real Name: Justin Location: Baltimore, MD Watch: TT Diamond DJ Posts: 2,809	way to go, Terry, SO glad to hear this went the way it should have, and it gives me back a tad bit of faith in Rolex's after-sales support! congrats Terry! god bless! -val

5 September 2008, 11:08 AM	#32
smh223 "TRF" Member Join Date: Mar 2008 Location: United States Posts: 323	NICE!!! cannot wait to see the photos

5 September 2008, 12:27 PM	#37
rblack77 Member Join Date: Mar 2008 Real Name: Randy Black Location: Dallas, TX Posts: 33	Congrats Terry. Good to see that your persistence paid off.

5 September 2008, 12:38 PM	#38
gmtobsessed "TRF" Member Join Date: Apr 2008 Location: Indonesia Posts: 1,357	I'm happy for you Terry! This whole incident come to a happy ending

5 September 2008, 01:53 PM	#39
JF23 "TRF" Member Join Date: Dec 2006 Location: S Florida Posts: 1,899	Way to stick to your !!!!

5 September 2008, 02:04 PM	#40
rob 2024 Pledge Member Join Date: Aug 2007 Location: Northern Ca. Watch: SS only Posts: 812	hat's off to you, nicely done! You are a class act!

5 September 2008, 02:58 PM	#42
Z-Sub 2024 Pledge Member Join Date: Jun 2008 Location: So Cal, USA Watch: Not a ONEWatch Man Posts: 7,383	Terrinated __________________ SS Submariner Date "Z" SS SeaDweller "D" SS Submariner "Random" TT Blue Submariner "P" SS GMT-Master ll "M", Pepsi Pam 311, 524, 297

5 September 2008, 03:12 PM	#43
Marrk "TRF" Member Join Date: Mar 2008 Real Name: Mark Location: Los Angeles Watch: 5513 Posts: 2,192	This is great news! I'm very happy for you, Terry!

5 September 2008, 05:13 PM	#44
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,270	Good going Terry, I'll drink to that __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

5 September 2008, 05:21 PM	#45
jasonbellevue "TRF" Member Join Date: Mar 2007 Real Name: Jason Location: at home Posts: 5,098	Well done Terry, i'm happy for you my friend. __________________

5 September 2008, 06:03 PM	#46
JJ Irani Fondly Remembered Join Date: May 2005 Real Name: JJ Location: Auckland, NZ Watch: ALL SOLD!! Posts: 74,320	Good things happen to good guys, Terry.....and, in my books, you're one helluva guy!!! I can never forget the immense support and hope you've given me during my hard times!! Cheers - JJ __________________ Words fail me in expressing my utmost thanks to ALL of you for this wonderful support during my hour of need!! I firmly believe that my time on planet earth is NOT yet up!! I shall fight this to the very end.......and WIN!!

5 September 2008, 06:31 PM	#47
ashu2289 "TRF" Member Join Date: Apr 2007 Real Name: Ashutosh Location: Rochester NY Watch: Daytonas,SD Posts: 2,342	I am really happy for you Terry!!!!! __________________ Everything becomes nothing after ROLEX 116520 SS Daytona White Dial 116520 SS Daytona Black Dial 116523 18K&SS Daytona Slate Dial 16600 Sea-Dweller 16710 GMT Master II Pepsi Bezel 16613 18K&SS Submariner Blue Dial 116660 Deepsea Sea-Dweller

5 September 2008, 06:42 PM	#48
2careless "TRF" Member Join Date: Dec 2007 Location: Melbourne, AU Watch: Pepsi Posts: 4,370	Terry that's a good result. Maybe you should send an invoice to that jeweller for the time you spent on getting it fixed.

5 September 2008, 07:36 PM	#49
swatty 2024 Pledge Member Join Date: Dec 2007 Real Name: Peter Location: Sydney Watch: The Game Posts: 17,409	Great news Terry,

6 September 2008, 12:34 AM	#50
Marrk "TRF" Member Join Date: Mar 2008 Real Name: Mark Location: Los Angeles Watch: 5513 Posts: 2,192	I think Terry is making TRF history on a number of levels. I mean, who gets a new case and a new serial number? That's pretty unusual!

6 September 2008, 03:16 AM	#51
improviz "TRF" Member Join Date: Jun 2008 Location: Tejas Watch: your step Posts: 2,806	Nicely done!! Congratulations!! __________________ 116520 white; 16613 black; 116710; 16570 polar; 16600. AP 15400; 15703. Blancpain Fifty Fathoms. Glashutte Sport Evo GMT. Omega Planet Ocean 2907.50.91; Planet Ocean Liquidmetal LE 222.30.42.20.01.001; Seamaster 2255.80.00. Breitling Crosswind, white. Panerai PAM 005. VC Overseas Chrono, black.

6 September 2008, 03:22 AM	#52
Wolfgang427 2024 ROLEX DATEJUST41 Pledge Member Join Date: Aug 2006 Real Name: Wolfgang Location: New Jersey. Watch: Rolex Tudor Omega Posts: 5,590	Terry, I'm glad things worked out for you. However I'm still concerned as to why you as a customer would have to go to the president of a huge corp. to get your problem resolved? Something's not right at Rolex USA and he should have had that addressed as well, before more customers start to bad-mouth or bail all together on the brand.

6 September 2008, 03:45 AM	#53
TheVTCGuy Banned Join Date: Jul 2008 Real Name: Paul Location: San Diego Watch: 126619LB Posts: 21,540	Congrats Terry I'm glad you stuck with it and FINALLY got the results that are expected. Look forward to the before and after pictures. P.S. Ex Michigander here, Cranbrook, class of 19- blah de blah... Any chance we know each other? Ever been in Prision?

6 September 2008, 06:38 AM	#55
Terry Newton "TRF" Member Join Date: Jan 2008 Real Name: Terry Newton Location: Michigan Watch: Rolex TT GMT II c Posts: 6,644	The watch was only 7 months old when the AD damaged it. To me the watch is still brand new except the case now. Once the case is replaced the watch will go back to looking brand new. I take amazingly good care of the things I claim holdings upon until I pass them on to the next generation. The other watches I have also look like brand new. Even my Tag Heuer which is 7 years old looks like new except for some bracelet stretch. The case replacement is very acceptable to me. Terry Newton __________________ Terry Newton; Superstar and Fake Sleuth "Z" SS Date Submariner "Z" TT GMT-Master IIc

6 September 2008, 06:43 AM	#56
Welshwatchman "TRF" Member Join Date: Apr 2006 Real Name: Paul Location: Wales, UK Posts: 14,578	I'm so pleased that Rolex responded appropriately to your letter, Terry. __________________ ..33

9 September 2008, 03:06 AM	#57
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	Great news Terry! Hopefully this saga will come to a positive end! __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

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