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Old 1 November 2013, 06:13 AM   #1
cd1485
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Got pre owned Rolex with non original crystal

I can get an AD to replace with original for $200.
Seller offered to take watch back. I like the watch just don't like that I wasn't told the crystal had been replaced.
They should at least offer a refund of my cost of another crystal.
But no word back.
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Old 1 November 2013, 06:14 AM   #2
datejust24
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me personally...i'd send it back. bottom line.
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Old 1 November 2013, 06:18 AM   #3
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I'd send it back as well.
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Old 1 November 2013, 06:41 AM   #4
Submarinerman1971
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If they offer to replace the crystal I think it's fair.
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Old 1 November 2013, 06:41 AM   #5
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How old is the watch? Was it a service replacement?
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Old 1 November 2013, 06:46 AM   #6
cd1485
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2007. Not a service replacement. Non rolex crystal.
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Old 1 November 2013, 06:49 AM   #7
jctrolex
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It all depends how much you paid for the watch and whether paying another $200 to replace the crystal is still a good deal
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Old 1 November 2013, 06:52 AM   #8
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Id send back
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Old 1 November 2013, 06:55 AM   #9
Mastergreenhand
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What else didn't the seller tell you about? That's the question. Send it back brother.
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Old 1 November 2013, 06:55 AM   #10
mike
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Quote:
Originally Posted by Submarinerman1971 View Post
If they offer to replace the crystal I think it's fair.
Joe
Yeah,...If the seller will remit the cost of the crystal and fees I'd be good.
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Old 1 November 2013, 07:13 AM   #11
Knappo 1307
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2007. Not a service replacement. Non rolex crystal.
I'm sending it back.....ASAP.. Who knows what else has been replaced and not disclosed...
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Old 1 November 2013, 07:14 AM   #12
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Quote:
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Yeah,...If the seller will remit the cost of the crystal and fees I'd be good.
I kind of agree.

On the one hand, if they make good for the $200 (you can send them the Faulex crystal), yuou may wonder what else about he watch wasn't represented properly. Perhaps you would be satisfied with the piece and enjoy it.

On the other hand, if you send the watch back, which candidly would my inclination in protest to the way the seller did business with you - that watch, complete with a continued misrepresentation may just wind up in the next buyer's hands.

Life would be simpler if folk just dealt squarely.
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Old 1 November 2013, 05:43 PM   #13
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Quote:
Originally Posted by cd1485 View Post
I can get an AD to replace with original for $200.
Seller offered to take watch back. I like the watch just don't like that I wasn't told the crystal had been replaced.
They should at least offer a refund of my cost of another crystal.
But no word back.
How did you find out the crystal was replaced..?
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Old 1 November 2013, 09:03 PM   #14
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Quote:
Originally Posted by Mastergreenhand View Post
What else didn't the seller tell you about? That's the question. Send it back brother.
Quote:
Originally Posted by Knappo 1307 View Post
I'm sending it back.....ASAP.. Who knows what else has been replaced and not disclosed...
I too would be concerned about what else you haven't been told, such as how the original crystal had been damage... what else might you not have been told.
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Old 1 November 2013, 09:39 PM   #15
Aventura
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The same question and a new one

I ask the same that PADI56 wrote: Hod did you notice that the crystal is not the original?
And what is wrong with a replacement crystal? Why is better send the watch back??
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Old 1 November 2013, 09:54 PM   #16
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Send it back if seller is not willing to offer a partial refund.
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Old 2 November 2013, 06:35 AM   #17
rmfnla
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Why was the crystal replaced?
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Old 2 November 2013, 08:35 AM   #18
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I would sent it back for peace of mind, because it will nag on my mind what else is not original...
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Old 2 November 2013, 09:32 AM   #19
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If you really love it, and the seller had even said you could return it, why not reach a happy middle ground? Replace the crystal and have him charged over the phone on his credit card from the Rolex shop. Kind of a negotiated settlement of sorts. He may not have been aware it was an aftermarket either.

It is still may bother you, take him up on his offer to return it.
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Old 2 November 2013, 09:41 AM   #20
Wllnv19
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Quote:
Originally Posted by Mastergreenhand View Post
What else didn't the seller tell you about? That's the question. Send it back brother.
I agree
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Old 2 November 2013, 10:19 AM   #21
Mr. K
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I also am curious how you know that crystal was replaced. Also was the replacement crystal of good quality?
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Old 2 November 2013, 01:41 PM   #22
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I've been in this situation before, when you see the watch you will always think about this situation, I would return the watch.

Like you, I thought about going to an AD and getting the aftermarket thing replaced, and then I noticed something else, and it just puts a lot of negative feelings on something that should be a great experience.

I would just return the watch if it's an aftermarket crystal. Period.
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Old 2 November 2013, 02:19 PM   #23
Laszlo
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Send it back. Crystal replacement is like a car that's been repainted.
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Old 2 November 2013, 02:29 PM   #24
samsmart
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Originally Posted by padi56 View Post
How did you find out the crystal was replaced..?
Good Question.
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Old 2 November 2013, 03:14 PM   #25
nikhsub1
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Send it back. Crystal replacement is like a car that's been repainted.
I wouldn't go that far... a genuine Rolex piece is no issue... when the watch is serviced the whole thing comes apart to bits anyway.
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Old 2 November 2013, 03:32 PM   #26
crowncollection
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As Padi states how do you know? More details what makes you believe the crystal is fake. ?


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