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powerfunk · 4 August 2015, 01:05 AM

I recently acquired an SBGE009 and it's lovely, but a bit tight on me. I thought it might be a bit of a task to get links for a Grand Seiko bracelet, but I was pleasantly surprised to be able to call Seiko directly and have the links mailed to me, no questions asked!

"To order replacement parts for your timepiece, please contact us at: 1-800-722-4452. We are happy to sell the following parts directly to consumers: bands, links, straps, clasps, batteries, and various band parts."

Just have the caseback number handy (or at least the model number) and they'll help you out. Note: If you have a Japan-only model (like mine), they will have no information whatsoever about it, so it's up to you to find a watch with an equivalent bracelet. I just asked for links for an SBGR057 (it's available in the US and has the same D308AB bracelet). They didn't even take any payment information so I assume there will be an invoice along with my 1.5 links. It would be nice if more companies let you order bracelets and links directly!

joli160 · 4 August 2015, 01:32 AM

This is how it should work, our beloved Swiss brand can learn a thing or two from GS

Psmith · 4 August 2015, 03:56 AM

Good to hear Rob, and congrats on that beautiful GS

Wish I could order a GlideLock clasp over the 'phone...

Marcela · 4 August 2015, 05:51 AM

Beautiful GS :-)
I am happy to confirm from my own experience (with NYC Boutique) that their service and approach is exemplary.

powerfunk · 6 August 2015, 03:11 AM

Quote:

Originally Posted by Marcela

Beautiful GS :-)

Quote:

Originally Posted by Psmith

congrats on that beautiful GS

Thanks! So the links arrived today (Wednesday) and I only called them on Monday! And...I guess they're free of charge; there's no invoice. Thanks Seiko!

cosmoliu · 6 August 2015, 03:23 AM

I'm impressed! I've had my eye on the SARB033, Grand is a little rich for my blood.

brandrea · 6 August 2015, 03:26 AM

That's awesome Rob! No hassles with going to an Ad or service Center .... Novel idea

Great Gs btw!

PJ S · 6 August 2015, 03:36 AM

Seiko USA will provide up to 4 links FOC, iirc.
I needed 3 for my Spring Drive, and whilst they would only send within the US (understandable), I got them sent to Arizona Fine Time, who were happy to post them over for nothing more than the postage itself cost.
Seiko UK however, were only interested in selling me the same 3 links for £75 or so, which may've been reflective of the watch originating from the US rather than the UK.
Whatever the reasoning behind it was, reimbursing AZFT meant I effectively got 3 for the price of 1, even if it meant having to wait longer before receiving them.

@Norman – cast your gaze a little further up the ladder. Have a look at the SDGM003 if you want something closer to resembling a GS on a budget.
You'll have to learn to appreciate or just overlook the cabochon on the crown, if doesn't appeal straight away.

4 August 2015, 01:05 AM	#1
powerfunk "TRF" Member Join Date: Jul 2011 Real Name: Rob Location: Boston, MA Watch: 1530 Posts: 3,786	Seiko lets you order Grand Seiko bracelet parts by calling their 1-800 number I recently acquired an SBGE009 and it's lovely, but a bit tight on me. I thought it might be a bit of a task to get links for a Grand Seiko bracelet, but I was pleasantly surprised to be able to call Seiko directly and have the links mailed to me, no questions asked! "To order replacement parts for your timepiece, please contact us at: 1-800-722-4452. We are happy to sell the following parts directly to consumers: bands, links, straps, clasps, batteries, and various band parts." Just have the caseback number handy (or at least the model number) and they'll help you out. Note: If you have a Japan-only model (like mine), they will have no information whatsoever about it, so it's up to you to find a watch with an equivalent bracelet. I just asked for links for an SBGR057 (it's available in the US and has the same D308AB bracelet). They didn't even take any payment information so I assume there will be an invoice along with my 1.5 links. It would be nice if more companies let you order bracelets and links directly!

4 August 2015, 01:32 AM	#2
joli160 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,449	This is how it should work, our beloved Swiss brand can learn a thing or two from GS __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

4 August 2015, 03:56 AM	#3
Psmith "TRF" Member Join Date: Sep 2008 Real Name: Clive Location: Exoplanet Watch: spring-driven Posts: 38,856	Good to hear Rob, and congrats on that beautiful GS Wish I could order a GlideLock clasp over the 'phone... __________________

4 August 2015, 05:51 AM	#4
Marcela "TRF" Member Join Date: Dec 2012 Location: USA Posts: 1,470	Beautiful GS :-) I am happy to confirm from my own experience (with NYC Boutique) that their service and approach is exemplary. __________________ "Tomorrow will be a good day"

6 August 2015, 03:23 AM	#6
cosmoliu "TRF" Member Join Date: May 2015 Real Name: Norman Location: CA Watch: Rolex, PP, AP, ALS Posts: 166	I'm impressed! I've had my eye on the SARB033, Grand is a little rich for my blood.

6 August 2015, 03:26 AM	#7
brandrea 2024 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 74,336	That's awesome Rob! No hassles with going to an Ad or service Center .... Novel idea Great Gs btw!

6 August 2015, 03:36 AM	#8
PJ S Banned Join Date: Mar 2014 Location: UK Posts: 3,990	Seiko USA will provide up to 4 links FOC, iirc. I needed 3 for my Spring Drive, and whilst they would only send within the US (understandable), I got them sent to Arizona Fine Time, who were happy to post them over for nothing more than the postage itself cost. Seiko UK however, were only interested in selling me the same 3 links for £75 or so, which may've been reflective of the watch originating from the US rather than the UK. Whatever the reasoning behind it was, reimbursing AZFT meant I effectively got 3 for the price of 1, even if it meant having to wait longer before receiving them. @Norman – cast your gaze a little further up the ladder. Have a look at the SDGM003 if you want something closer to resembling a GS on a budget. You'll have to learn to appreciate or just overlook the cabochon on the crown, if doesn't appeal straight away.

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