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sapper17 · 5 April 2018, 01:44 AM

Kind of bummed. One month old 5164 was losing 6 sec a day. Couldn't be regulated. Needs a full service. Even though its brand new it will still take 4 weeks minimum. Very disappointed. How did it leave the factory like this? This never happened to any of my Rolex watches.

nyc2la · 5 April 2018, 01:46 AM

Sorry to hear this. Bought from an AD? If so, hopefully they can advocate for you to get it even quicker than the quoted 4 weeks minimum.

tyler1980 · 5 April 2018, 01:50 AM

that sucks, however 4 weeks if that is true sounds really good. Id take comfort in that as it could be way worse.

Just for reference my wife's 1.5 month old JLC broke and is currently at week 12 in switzerland at the moment and there is nothing my AD can do to push them to get it done.

thomaspp · 5 April 2018, 01:53 AM

that's odd

sapper17 · 5 April 2018, 01:54 AM

I took it directly to the NYC Service center. They said out of warranty it would have been 16 weeks. So now I am forced to wear my DaytonaC everyday. The horror!

Vipes · 5 April 2018, 01:56 AM

Sorry to hear. I've had issues with brand new Pateks so I know how you feel. Nothing beats Rolex reliability and durability.

Calatrava r · 5 April 2018, 02:02 AM

Four weeks is great. No matter how great the manufacturing process and QC things happen with mechanical things. Thank you for warranties.

HorologyK · 5 April 2018, 02:30 AM

This made my decision easier

ap1 · 5 April 2018, 02:48 AM

Quote:

Originally Posted by HorologyK

This made my decision easier

Do tell please

ap1 · 5 April 2018, 02:50 AM

Op - this stinks. I’m going through a current issue with that same watch. They may have
Put the students on the current batch of 64s.

sapper17 · 5 April 2018, 03:18 AM

Quote:

Originally Posted by ap1

Op - this stinks. I’m going through a current issue with that same watch. They may have
Put the students on the current batch of 64s.

Are you also having a timing issue?

Sent from my iPhone using Tapatalk

tonupbklyn · 5 April 2018, 03:22 AM

Quote:

Originally Posted by ap1

I’m going through a current issue with that same watch.

damn...wtf!

tng11 · 5 April 2018, 04:19 AM

Mine has been acting up as of late too. It was losing 2s at a pretty consistent rate from December up until last week. Last week I wore the watch for a full day, and put it down and it was dead the next morning. Haven't seen that power reserve issue pop up again. However, I noticed if I put it down for a full day after I wear it (about 34 hours from picking it up and putting it back on the wrist), it has been losing 10 seconds!

PJ S · 5 April 2018, 04:23 AM

^
Should have better positional variance than that – get it looked at rather than just putting up with it.

sapper17 · 5 April 2018, 04:38 AM

Quote:

Originally Posted by PJ S

^
Should have better positional variance than that – get it looked at rather than just putting up with it.

I agree. Patek Service said mine would have gotten worse over time. Too much money to just live with

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tng11 · 5 April 2018, 04:54 AM

Quote:

Originally Posted by PJ S

^
Should have better positional variance than that – get it looked at rather than just putting up with it.

I'm going to see if this is a trend that keeps up over the next few days.

In my case, it means a lengthy trip to Geneva as Canadian ADs don't deal with HSWA.

sapper17 · 5 April 2018, 04:55 AM

Quote:

Originally Posted by tng11

I'm going to see if this is a trend that keeps up over the next few days.

In my case, it means a lengthy trip to Geneva as Canadian ADs don't deal with HSWA.

Yes, at least Patek NYC Service is just uptown from my office

Sent from my iPhone using Tapatalk

5Zigen · 5 April 2018, 06:05 AM

Quote:

Originally Posted by tng11

I'm going to see if this is a trend that keeps up over the next few days.

In my case, it means a lengthy trip to Geneva as Canadian ADs don't deal with HSWA.

Have you tried Brinkhaus in Vancouver as they have an in-house Patek watchmaker that should be able to service the 5164 without having to ship it to Geneva or HSWA?

PJ S · 5 April 2018, 07:36 AM

Quote:

Originally Posted by tng11

I'm going to see if this is a trend that keeps up over the next few days.

In my case, it means a lengthy trip to Geneva as Canadian ADs don't deal with HSWA.

Can you not grab a cheap flight to NY, and make a day of it?
You might see something you fancy bringing home with you… and I’m not referring to any waifs or strays!

martinr · 5 April 2018, 08:55 AM

Make sure you take pictures of your watch before sending it in. Also let them know the watch is in pristine condition and you expect it back that way. Then keep your fingers crossed and buy a rabbits foot for good luck! My 5905 had a problem after a few months and went to Geneva for a warranty repair. They fixed it but they also roughed up the caseback removing it. I ended up taking it LA Watchworks for the cosmetic repair at my expense. Not exactly a pleasant experience and Patek will never tell you what was wrong and what the repair was.

HorologyK · 5 April 2018, 09:45 AM

Quote:

Originally Posted by martinr

Make sure you take pictures of your watch before sending it in. Also let them know the watch is in pristine condition and you expect it back that way. Then keep your fingers crossed and buy a rabbits foot for good luck! My 5905 had a problem after a few months and went to Geneva for a warranty repair. They fixed it but they also roughed up the caseback removing it. I ended up taking it LA Watchworks for the cosmetic repair at my expense. Not exactly a pleasant experience and Patek will never tell you what was wrong and what the repair was.

That’s crazy.

tng11 · 5 April 2018, 09:49 AM

Didn't wear the piece today, it is fast 30 seconds from when I set it down last night at 6pm.

To say I'm gutted is a bit of an understatement right now.

tonupbklyn · 5 April 2018, 09:58 AM

had pretty much decided against the 64R cuz i don't really need the extra complication, plus prefer the clean look like the 67 dial.
after reading this thread, i think I'm DEFINITELY staying away from the 64.

codecow · 5 April 2018, 10:47 AM

I have never had these issues with my 5522.

martinr · 5 April 2018, 11:10 AM

Quote:

Originally Posted by HorologyK

That’s crazy.

To be fair I also had a 5980 that broke, the chrono seconds hand would not reset. They took care of it under warranty, it came back in 12 weeks and was perfect. My 5524G has been perfect from day one, zero problems and +2 seconds per day and that’s the same movement as the 5164.

martinr · 5 April 2018, 11:17 AM

Quote:

Originally Posted by codecow

I have never had these issues with my 5522.

The 5522 has a superpower, it can repair itself. Probably can cure a variety of antibiotic resistant conditions also.

Jay (Eire) · 5 April 2018, 11:26 AM

Joe, that sucks. It happens though, and of course we expect it to happen less with a $30k+ Patek than a $5K Panerai but in reality it probably happens about equally with both!

Hey, at least you have a decent backup!

AK797 · 5 April 2018, 11:28 AM

Quote:

Originally Posted by codecow

I have never had these issues with my 5522.

Might as well use this again...

https://www.youtube.com/watch?v=JC9TAaWgb-g

tng11 · 5 April 2018, 11:52 AM

Quote:

Originally Posted by codecow

I have never had these issues with my 5522.

I propose that we nickname the 5522 the "widowmaker" considering how many casualties were made out of it.

codecow · 5 April 2018, 01:52 PM

Quote:

Originally Posted by AK797

Might as well use this again...

https://www.youtube.com/watch?v=JC9TAaWgb-g

Hahahaha!!!!!

Incidentally my 5167 did have the sticking date issue probably because it wasn’t a 5522.

5 April 2018, 01:44 AM	#1
sapper17 "TRF" Member Join Date: Nov 2011 Real Name: Joe Location: NYC Watch: Rolex - Omega Posts: 441	Brand new 5164a in for service already! Kind of bummed. One month old 5164 was losing 6 sec a day. Couldn't be regulated. Needs a full service. Even though its brand new it will still take 4 weeks minimum. Very disappointed. How did it leave the factory like this? This never happened to any of my Rolex watches.

5 April 2018, 01:46 AM	#2
nyc2la "TRF" Member Join Date: Mar 2014 Real Name: Stephen Location: Beach Watch: 16660 Posts: 9,197	Sorry to hear this. Bought from an AD? If so, hopefully they can advocate for you to get it even quicker than the quoted 4 weeks minimum. __________________ "Nothing great was ever achieved without enthusiasm." --- RWE

5 April 2018, 01:50 AM	#3
tyler1980 "TRF" Member Join Date: Apr 2015 Location: Houston Posts: 17,622	that sucks, however 4 weeks if that is true sounds really good. Id take comfort in that as it could be way worse. Just for reference my wife's 1.5 month old JLC broke and is currently at week 12 in switzerland at the moment and there is nothing my AD can do to push them to get it done. __________________ Instagram: tyler.watches current collection: Patek 5164A, Patek 5524G, Rolex Platinum Daytona 116506, Rolex Sea Dweller 43 126600, Rolex GMT II 116710LN, AP 15400ST (silver), Panerai 913, Omega Speedmaster moonwatch, Tudor Black Bay (Harrods Edition)

5 April 2018, 01:53 AM	#4
thomaspp "TRF" Member Join Date: Dec 2010 Location: N/A Posts: 11,136	that's odd __________________ Instagram: @watches_anonymous

5 April 2018, 01:54 AM	#5
sapper17 "TRF" Member Join Date: Nov 2011 Real Name: Joe Location: NYC Watch: Rolex - Omega Posts: 441	I took it directly to the NYC Service center. They said out of warranty it would have been 16 weeks. So now I am forced to wear my DaytonaC everyday. The horror!

5 April 2018, 01:56 AM	#6
Vipes "TRF" Member Join Date: Jun 2011 Location: Texas Posts: 4,863	Sorry to hear. I've had issues with brand new Pateks so I know how you feel. Nothing beats Rolex reliability and durability.

5 April 2018, 02:02 AM	#7
Calatrava r 2024 Pledge Member Join Date: Mar 2017 Location: United States Watch: Rolex and Patek Posts: 10,763	Four weeks is great. No matter how great the manufacturing process and QC things happen with mechanical things. Thank you for warranties.

5 April 2018, 02:30 AM	#8
HorologyK "TRF" Member Join Date: Mar 2015 Location: USA Posts: 1,358	This made my decision easier

5 April 2018, 02:50 AM	#10
ap1 2024 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,182	Op - this stinks. I’m going through a current issue with that same watch. They may have Put the students on the current batch of 64s.

5 April 2018, 04:19 AM	#13
tng11 "TRF" Member Join Date: Jun 2016 Location: N/A Posts: 3,629	Mine has been acting up as of late too. It was losing 2s at a pretty consistent rate from December up until last week. Last week I wore the watch for a full day, and put it down and it was dead the next morning. Haven't seen that power reserve issue pop up again. However, I noticed if I put it down for a full day after I wear it (about 34 hours from picking it up and putting it back on the wrist), it has been losing 10 seconds!

5 April 2018, 04:23 AM	#14
PJ S Banned Join Date: Mar 2014 Location: UK Posts: 3,990	^ Should have better positional variance than that – get it looked at rather than just putting up with it.

5 April 2018, 08:55 AM	#20
martinr "TRF" Member Join Date: Jan 2013 Location: California Posts: 3,103	Make sure you take pictures of your watch before sending it in. Also let them know the watch is in pristine condition and you expect it back that way. Then keep your fingers crossed and buy a rabbits foot for good luck! My 5905 had a problem after a few months and went to Geneva for a warranty repair. They fixed it but they also roughed up the caseback removing it. I ended up taking it LA Watchworks for the cosmetic repair at my expense. Not exactly a pleasant experience and Patek will never tell you what was wrong and what the repair was.

5 April 2018, 09:49 AM	#22
tng11 "TRF" Member Join Date: Jun 2016 Location: N/A Posts: 3,629	Didn't wear the piece today, it is fast 30 seconds from when I set it down last night at 6pm. To say I'm gutted is a bit of an understatement right now.

5 April 2018, 09:58 AM	#23
tonupbklyn "TRF" Member Join Date: Jul 2011 Location: bklyn Posts: 1,471	had pretty much decided against the 64R cuz i don't really need the extra complication, plus prefer the clean look like the 67 dial. after reading this thread, i think I'm DEFINITELY staying away from the 64.

5 April 2018, 10:47 AM	#24
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 4,913	I have never had these issues with my 5522.

5 April 2018, 11:26 AM	#27
Jay (Eire) 2024 Pledge Member Join Date: Jul 2010 Real Name: @jb.watching Location: NYC Posts: 1,479	Joe, that sucks. It happens though, and of course we expect it to happen less with a $30k+ Patek than a $5K Panerai but in reality it probably happens about equally with both! Hey, at least you have a decent backup!

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