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Old 2 October 2019, 08:10 AM   #1
EndlessEight
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Utter Disappointment. What would you have done?

Got a call today that a SD43 was in and available for me.

I confirm, SD43, not Deep Sea...correct?

Sales rep says yes: SD43.

Immediately left work and drove an hour in north NJ traffic (horror show).

I had been watching YouTube reviews of the SD 43 all weekend. Sort of fell in love with the watch already. Now, the whole time in the car I am on cloud 9 (visualizing taking the watch on vacation, etc...).

Get to the AD and she pulls out a black Deep Sea. My heart sank.

I could only muster up “That’s a Deep Sea..”.

The sales rep is clearly shaken and apologizes. I drink the water they gave me, thank her, asked her to still consider me for the SD43 and leave. In and out in like 5 minutes.

The drive back home was in the heart of north NJ rush hour. Horror show again.

I’m so deflated.
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Old 2 October 2019, 08:12 AM   #2
illiguy
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Silver lining is that I think you just assured yourself the next SD43 from this AD.
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Old 2 October 2019, 08:12 AM   #3
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Yikes. I would hope that they ensure the next one goes to you.
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Old 2 October 2019, 08:13 AM   #4
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OMG. I feel for you.
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Old 2 October 2019, 08:14 AM   #5
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Try to use it to your advantage and leverage it. I got the SD43 two weeks ago and absolutely love it. The red font makes it soooooo sexy. The 43mm is the perfect size as well. Good luck sir.
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Old 2 October 2019, 08:15 AM   #6
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Quote:
Originally Posted by illiguy View Post
Silver lining is that I think you just assured yourself the next SD43 from this AD.
Yeah, especially since you said she was clearly shaken. Although the traffic is the worst, I think you played it well. I also think you will have an SD43 incoming soon.
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Old 2 October 2019, 08:17 AM   #7
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How does a AD not know what model they have??
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Old 2 October 2019, 08:19 AM   #8
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Originally Posted by RobsterCraw View Post
Try to use it to your advantage and leverage it. I got the SD43 two weeks ago and absolutely love it. The red font makes it soooooo sexy. The 43mm is the perfect size as well. Good luck sir.
I flashed a picture of the BLNR on my way out. Lol.
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Old 2 October 2019, 08:19 AM   #9
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How does a AD not know what model they have??
My wife asked the same.

“Wtf you know more than they do!”
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Old 2 October 2019, 08:21 AM   #10
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Try to use it to your advantage and leverage it. I got the SD43 two weeks ago and absolutely love it. The red font makes it soooooo sexy. The 43mm is the perfect size as well. Good luck sir.
I’m a muscular guy (6’2” 235) and just got my wife a Sub and I feel like it’s too dainty for me.

So yeah I think the 43 with the smaller profile frame is perfect.
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Old 2 October 2019, 08:21 AM   #11
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Same thing happened to me last week! I clarified on the phone, its the SD43, 43mm, not a Deepsea. Luckily she sent me a text with a pic and politely declined. I sent her back a pic of the watch I am interested in, the SD43 :)
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Old 2 October 2019, 08:23 AM   #12
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I’m surprised she didn’t try to convince you to buy it as some part of a staggered bundle for what you really want. FOMO is a strong motivator. Any Rolex is better than no Rolex, or so they say.
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Old 2 October 2019, 08:24 AM   #13
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Silver lining is that I think you just assured yourself the next SD43 from this AD.
Ditto. I don't know your AD's flow, but I'd be suprised if you don't get it before Christmas, maybe thanksgiving
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Old 2 October 2019, 08:27 AM   #14
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Quote:
Originally Posted by EndlessEight View Post
Got a call today that a SD43 was in and available for me.

I confirm, SD43, not Deep Sea...correct?

Sales rep says yes: SD43.

Immediately left work and drove an hour in north NJ traffic (horror show).

I had been watching YouTube reviews of the SD 43 all weekend. Sort of fell in love with the watch already. Now, the whole time in the car I am on cloud 9 (visualizing taking the watch on vacation, etc...).

Get to the AD and she pulls out a black Deep Sea. My heart sank.

I could only muster up “That’s a Deep Sea..”.

The sales rep is clearly shaken and apologizes. I drink the water they gave me, thank her, asked her to still consider me for the SD43 and leave. In and out in like 5 minutes.

The drive back home was in the heart of north NJ rush hour. Horror show again.

I’m so deflated.
Kudos to you for handling it so well and not taking it out on an inexperienced salesperson. Hope you land your watch soon!
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Old 2 October 2019, 08:29 AM   #15
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Well, if they are a reputable AD then you will be the first call the next time they do get a SD43 in. You will just have to wait and see.

If I were you, I would send them a card saying no hard feelings, you realize it was a honest mistake, and please keep you in mind for when that next SD comes in. A gesture like that, I think, might go a long way to securing it for you.
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Old 2 October 2019, 08:31 AM   #16
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Quote:
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How does a AD not know what model they have??


We are a lot better informed on these watches than most AD’s are.
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Old 2 October 2019, 08:32 AM   #17
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Well, if they are a reputable AD then you will be the first call the next time they do get a SD43 in. You will just have to wait and see.

If I were you, I would send them a card saying no hard feelings, you realize it was a honest mistake, and please keep you in mind for when that next SD comes in. A gesture like that, I think, might go a long way to securing it for you.
This makes a lot of sense. Can't hurt to try.
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Old 2 October 2019, 08:33 AM   #18
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This is a case where reference numbers come in handy.

Sorry for your inconvenience, OP.
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Old 2 October 2019, 08:33 AM   #19
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Originally Posted by golfski View Post
Same thing happened to me last week! I clarified on the phone, its the SD43, 43mm, not a Deepsea. Luckily she sent me a text with a pic and politely declined. I sent her back a pic of the watch I am interested in, the SD43 :)
I said the same to my wife. Retrospectively I should have asked for a pic or sent one.
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Old 2 October 2019, 08:34 AM   #20
EndlessEight
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Quote:
Originally Posted by Pentameter View Post
Well, if they are a reputable AD then you will be the first call the next time they do get a SD43 in. You will just have to wait and see.

If I were you, I would send them a card saying no hard feelings, you realize it was a honest mistake, and please keep you in mind for when that next SD comes in. A gesture like that, I think, might go a long way to securing it for you.
I just called them and the SA picked up. I literally did just this but just via phone.
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Old 2 October 2019, 08:35 AM   #21
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This is a case where reference numbers come in handy.

Sorry for your inconvenience, OP.
Thanks!
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Old 2 October 2019, 08:42 AM   #22
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What a bring down. I agree you will most likely get the next call, the right call.

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Old 2 October 2019, 08:48 AM   #23
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A pic is definitely necessary!

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Old 2 October 2019, 08:48 AM   #24
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Yeah, that’s a real Debbie Downer.
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Old 2 October 2019, 08:58 AM   #25
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Ok, ok, but what is wrong with the Deep Sea?
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Old 2 October 2019, 08:59 AM   #26
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:facepalm:
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Old 2 October 2019, 09:03 AM   #27
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I feel for you, that sucks.

At least you handled it with grace, wouldn't be surprised if they make it up to you soon
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Old 2 October 2019, 09:08 AM   #28
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I'm still baffled by their offer of water.
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Old 2 October 2019, 09:09 AM   #29
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Ok, ok, but what is wrong with the Deep Sea?
Nothing wrong....it's just not the watch he wants.
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Old 2 October 2019, 09:15 AM   #30
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The reps clearly not the sharpest tool in the shed.


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